When to text 911:

Texting is recommended ONLY when you cannot make a voice call

  • If you are Deaf/Hard-of-hearing or speech impaired
  • A medical emergency that renders speech
  • It is not safe to talk

How to text 911:

  • Enter the numbers “911” in the “To” or “Recipient” field
  • The first text to 9-1-1 should be short, include the location of the emergency, and ask for police, fire or medical help
  • Push the “Send” button
  • Answer questions and follow instructions from the 9-1-1 call taker
  • Text in simple words – no abbreviations or slang
  • Photos and videos cannot be sent to 9-1-1 at this time